Privacy Policy for AllStar Appliance Service
AllStar Appliance Service (we, us, or our) is committed to protecting your privacy. This Policy describes the types of information collected through our website, how we use and protect this information, and the terms of your interaction with our website and services. By using our website, submitting a service request form, or otherwise communicating with us by phone, email, or text, you agree to the collection and use of your personal information as outlined herein.
Information We Collect
Our website collects personal information solely through our service request form, where you voluntarily provide your name, contact phone number, email address, service-related details, and any specific issue descriptions necessary for us to assist you with appliance repair services. No financial transactions or credit card information is collected or processed through our website.
Additionally, we may collect non-personal, aggregated data generated through your browsing activity using cookies, web beacons, or similar tracking technologies. Such data may include browser type, IP address, browsing behavior, pages visited, time spent on particular pages, referral links, and general geographic location.
How We Use Your Information
Personal information submitted via our online contact form or by another method (phone, email, text) is used exclusively to respond promptly and effectively to your service requests and inquiries. We may also use your personal data to follow up with you regarding appointments, services rendered, customer satisfaction surveys, or other service-related communications.
Non-personal browsing information collected on our website is used only to improve our website's functionality, performance, and user experience. Such data may be utilized to analyze website traffic, enhance content presentation, and troubleshoot technical issues.
Sharing of Information
We share your personal information with our trusted partners strictly for operational and service-related purposes necessary for appliance repair and customer support. Our partners are obligated to treat such information confidentially and use it solely to provide requested services, scheduling, communications, and follow-up support.
Non-personal, aggregated browsing data may be shared with our technology partners to understand user behavior patterns, optimize site performance, and improve our marketing and service offerings. Such information does not individually identify you or include personally identifiable details.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Consent to be Contacted
By voluntarily providing your contact information to us via our website, email, call, or text, you expressly consent that we and our trusted partners may contact you through phone calls, text messages, or emails for the sole purpose of addressing and servicing your specific appliance repair requests and related service communications.
Data Security
We employ reasonable industry-standard measures to secure your personal information submitted through our website and stored on our computer systems. However, no method of electronic communication or internet transmission can be fully guaranteed secure. You assume any inherent risk associated with submitting personal data electronically.
Legal Terms and Waiver of Rights
By contacting AllStar Appliance Service or using our website, you explicitly agree to waive your right to sue or participate in any legal or court action against us concerning disputes arising from the use of our website or any services provided. You agree that any potential disputes will be resolved exclusively through direct negotiation.
Additionally, you agree that the maximum amount of compensation or damages recoverable from us or our partners, arising from any claim related to our website or provided services, shall be limited to one hundred dollars ($100). You further agree to assume sole responsibility for all of your legal fees and expenses associated with resolving any issues or disputes with AllStar Appliance Service.
Opt-Out and Information Management
If you do not wish for us or our partners to contact you for service or informational purposes as described in this policy, you may opt-out by calling us directly at (206) 497-0888. Please provide sufficient details to clearly identify your account or inquiry, so your request can be promptly processed.
Updates to this Privacy Policy
We retain the right to update, alter, or amend this Privacy Policy at any time at our sole discretion. Any future changes will be posted prominently on this webpage, and the revised date will reflect the most current version of the Policy. By continuing to use our website or services following any such update, alteration, or amendment, you hereby acknowledge your acceptance of the modified terms.
Contacting Us
If you have any questions or concerns regarding this Privacy Policy, our website, or our data practices, please contact us directly by telephone at (206) 497-0888.
